Privacy Policy

Last Updated: October 8, 2026

Our Commitment

Chronicle Makers is owned and operated by PA Ancestors LLC, based in Pennsylvania. We are committed to protecting your privacy and being transparent about how we collect and use information.

Simple version: we collect only what we need to run our community and tools. We don't sell your data. We work with trusted providers to deliver everything, and they're all listed on one page you can always check: chroniclemakers.com/subprocessors.

Information We Collect

Information You Provide

When you sign up or interact with us: email address (newsletters, course and tool access) · name · payment information (processed securely through Stripe via Skool — we never see full card numbers) · profile information and membership question answers · content you create or post in the community · video, audio, and chat from Zoom meetings, webinars, and cohort calls.

When you use the Chronicle Makers Tools: the documents and research information you submit for analysis are processed (see "The Chronicle Makers Tools and Your Documents" below).

When you communicate with us: messages, support requests, survey responses, feedback, and testimonials.

Information Collected Automatically

Website usage: pages visited, time spent, device and browser, general location (city/state), how you found us.

Platform activity: community posts, comments, and course progress (Skool) · email delivery, opens, and clicks (Kit, Substack) · meeting attendance and recordings where sessions are recorded (Zoom) · tool usage records — which tool ran, when, and how much processing it used (not the content you submitted).

How We Use Your Information

To provide the Service: deliver course content, community, and tool access · send access links and tool results · process payments · provide support through community surfaces · improve content and tools.

To communicate with you: service emails (receipts, access links, account updates, course announcements — you'll always get these) · marketing emails (newsletter, tips, announcements — unsubscribe anytime with the link in any email).

To make things better: understand how members use the Service · identify helpful content · track completion · gather survey feedback.

The Chronicle Makers Tools and Your Documents

In the chat, results are not stored on our side. In the member portal, your files and reports are kept for 7 days so you can download them, then deleted. We keep a run log for 24 months: your account, the tool, the time, the processing used, whether it finished, and the surname of the ancestor the run was about. It does not hold your records or results. Our AI provider may keep data for up to 30 days and does not use it for training. The tools are for research on people who have died, by adults 18 and over.

Our Use of AI to Process Meeting Content

When we host live meetings, cohort calls, webinars, or workshops, we may record sessions for member access, generate transcripts, and process transcripts through AI tools to create summaries and educational resources. By participating in a session, you consent to recording and AI-assisted processing of session content for educational, member-resource, and operational purposes. Summaries may be shared with members who attended. We do not sell session content, transcripts, or summaries. Personal information shared during sessions (names, family details, research stories) is treated as confidential and not used outside the educational context of Chronicle Makers.

What We DON'T Do

We do not: sell, rent, or share your information for marketing purposes; use your data to train AI models; accept sponsorships that compromise your privacy; use affiliate links (except Skool's built-in member program); track you across the web · share your information with data brokers; use your data for anything other than providing and improving the Service.

Service Providers

We deliver the Service using a small number of providers who process data on our instructions, in these categories: community platform and payments; email delivery (transactional and newsletter); AI model and infrastructure providers (Chronicle Makers Tools processing and content operations); hosting and networking; video meetings and webinars; forms and surveys; scheduling and registration; analytics; workflow automation (membership synchronization).

The current provider in every category is listed, with a link to its privacy policy, at chroniclemakers.com/subprocessors. That page is updated when a provider changes, so it is always current. Providers receive only what their role requires — for example, our transactional email provider receives your email address to deliver your tool results; our AI providers receive the documents you submit to a tool, and may keep them up to 30 days.

Your use of platforms you interact with directly (Skool, Substack, YouTube, etc) is also governed by their own privacy policies.

Third-party AI tools you use yourself: we teach methods for using Claude, ChatGPT, Gemini, and other AI tools. When you use those tools in your own accounts, you are subject to their privacy policies; we don't receive or store your conversations with them.

Your Rights and Choices

Access and update: log into your account anytime.

Delete your account: email us and we'll delete your data (some information may be retained for legal and accounting requirements).

Stop marketing emails: unsubscribe in any email.

Opt out of analytics: use browser settings or extensions.

Data Security

SSL encryption in transmission · secure credential storage · PCI-compliant payment processing through trusted providers · regular updates. No system is 100% secure; keep your password confidential and report suspicious activity.

Data Retention

We keep account information for as long as your account is active, as needed to provide the Service, as required by law, or as necessary to resolve disputes. Chronicle Makers Tools submissions and outputs see the section above. Meeting recordings and transcripts are retained for member access for the duration of your active membership in the relevant program plus a reasonable archive period; AI-generated summaries may be retained as part of the educational library. On account deletion we securely delete most information; transaction records may be retained as required by law; participation in past group recordings cannot be selectively removed, but we remove individual data wherever selective deletion is possible.

Children's Privacy

Chronicle Makers is not intended for children under 13, and we don't knowingly collect their information. Contact us immediately if you believe we have.

International Users

Chronicle Makers is based in the United States; information is transferred to and processed in the United States.

Changes to This Policy

Updates are posted on chroniclemakers.com with a new Last Updated date; material changes are emailed. Continued use means acceptance. Provider changes are reflected on the subprocessors page and do not require a policy update.

Questions?

Chronicle Makers · PA Ancestors LLC · Email · chroniclemakers.com

By using Chronicle Makers, you acknowledge that you have read and understood this Privacy Policy.